We would really like to hear from you, so please contact us if you cannot find answers to your questions here on the support page.
You can always contact us by sending an e-mail to hello@maneno.co.uk.
In order to be able to help you better and faster, it is important that you provide your child's username, the e-mail address the parent account is set up with, and if there are technical challenges, it will help to know which device you are reading on (e.g. Apple iPhone, Andriod, iPad, etc.).